Medical Receptionist

at  IMED

Job Opportunity: Casual Medical Receptionist 
Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We’re thrilled to offer you the chance to make a difference at I-MED. As a Medical Receptionist, you’ll be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special!
Our clinics in Cairns are currently seeking a Medical Receptionist to join the team on a casual basis, working at our sites in Cairns and Mount Sheridan, between the core hours of 7:45am-6pm

ABOUT US:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
Role Overview: As a Casual Medical Receptionist, you’ll play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:

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• Patient Interaction:
• Greet patients and callers professionally and courteously.
• Assist patients with appointment scheduling over the phone
• Explain intake forms to new patients.
• Administrative Tasks:
• Manage medical records confidentially and efficiently.
• Process patient payments (cash, Eftpos, direct billing).
• Handle internal emails and inquiries.
• Maintain a tidy reception waiting area.
• Collaboration:
• Work autonomously and as part of a team.
• Communicate with referring doctors and clinical staff courteously.
• Confidentiality:
• Maintain patient personal and financial information confidentiality.
• Availability:
• Must be available on Friday
• Fill in the roster when staff are on annual or sick leave.

QUALIFICATIONS AND SKILLS:

• Understanding of medical terminology.
• Excellent communication skills.
• Excellent computer skills
• Radiology experience preferred but not essential

Please refer the Job description for details