Medical Receptionist

at  IMED

JOIN THE I-MED RADIOLOGY TEAM!

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
We are pleased to be offering a new opportunity for a Medical Receptionist/Contact Centre Agent to join the team in Dee Why, with occasional travel to the Chatswood clinic.
The role is a full time, permanent position working Monday to Friday, 7.5 hour shifts scheduled between the core hours of 7:45am and 5:15pm.
Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients and referrers both in person and as part of our inbound contact centre.

KEY SELECTION CRITERIA:

• Previous medical receptionist and contact centre experience (highly desirable)
• Ability to multitask and prioritise
• Demonstrated initiative and willingness to learn
• Excellent interpersonal and communication skills
• Ability to work autonomously and in a team environment
  Diversity and Inclusion
  Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
  If this role stands out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless, as you may just bring something to I-MED that we are looking for.
  Next Steps…
  If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team

• Driving the delivery of high quality reception and contact centre services
• Managing appointments to maximise customer service and clinic efficiency
• Providing excellent customer service and patient care
• Developing and maintaining strong working relationships with patients, referrers, staff and managers