Medical Receptionist

at  Integral Diagnostic Group

DESCRIPTION

• Friendly & Supportive Team
• Training Provided
• State of the art facility
• Opportunity to develop and grow
  Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, Warrnambool, and the surf coast.
  Lake Imaging is part of Integral Diagnostics (IDX Group), a leading provider of quality diagnostic imaging services in clinics across Australia and New Zealand, with an established reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.

ABOUT THE ROLE

Working as part of a team and being the face of our organisation, we are seeking a Full or Part Medical Receptionist to work across our Geelong Locations as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.

Reporting to the site Administration Supervisor your responsibilities will include:

• Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
• Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make a patient bookings while maximising appointment slots
• Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
• Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.