Medical Receptionist- Melton

at  Integral Diagnostic Group

DESCRIPTION

• Friendly & Supportive Team
• Training Provided
• State of the art facility
• Opportunity to develop and grow
  Lake Imaging, part of the Integral Diagnostics Group, provides a wide range of diagnostic imaging services to private hospitals, public hospitals, community-based clinics and specialty centres. With more than 19 sites of operation in Victoria, we aim to give referrers and patients access to an unparalleled range of expertise, experience, facilities and resources.

ABOUT THE ROLE

Working as part of a team and being the face of our organisation, we are seeking a Full Time Medical Receptionist to at our Melton Clinic. You will be the face of our organisation as you deliver on the highest standards of services to our patients, referrers and community.

Reporting to the site Administration Supervisor your responsibilities will include:

• Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
• Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make a patient bookings while maximising appointment slots
• Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
• Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.