Medical Receptionist (Office Scheduler) | $15.00 per hour

at  Carenet Health

Overview:
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities:

WE WANT YOU TO BE SUCCESSFUL, SO THESE ARE SOME OF THE QUALIFICATIONS REQUIRED:

• High School Diploma or General Education Degree (GED) required
• Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)
• Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
• Experience with Microsoft Outlook (email) and Word
• Excellent oral and written communication skills
• Excellent demonstration of caring, empathy, and compassion

• You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
• Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
• Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation
• Contact health plans and verifies patient insurance information
• You will be making a difference in someone’s life –