Medical Receptionist

at  The IMA Group

COMPANY OVERVIEW:

For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. At IMA, we are not just a company; we are a community committed to making a difference.

JOB SUMMARY:

The IMA Group is seeking a skilled and customer-focused Medical Receptionist to join our team. The ideal candidate will be responsible for managing the front desk, providing excellent customer service, and ensuring efficient administrative operations in a fast-paced medical office environment.

QUALIFICATIONS:

• High school diploma or equivalent, with 1-3 years of receptionist/customer service experience, preferably in a medical setting.
• Strong communication skills, proficiency in office equipment and basic software.
• Organized, multitasking abilities, and familiarity with medical terminology are a plus.

RESPONSIBILITIES:

• Greet patients and visitors in a courteous and professional manner, ensuring a welcoming and friendly environment.
• Register new patients, schedule appointments, and manage patient records.
• Answer phone calls, handle inquiries, and assist in maintaining a smooth patient flow.
• Maintain patient records and update information in the electronic medical records system.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with medical staff to ensure a smooth patient check-in and check-out process.