Medical Records Clerk

at  Preferred Family Healthcare

JOB DESCRIPTION:

Job Title: Medical Records Clerk
Location: Springfield, Missouri
Employment Type: Part-Time
Company: Preferred Family Healthcare

JOB SUMMARY:

Do you have excellent communication and time management skills, along with a High School Diploma or equivalent? Are you interested in long-term and short-term goals and objectives of the company and capable of operating a computer and utilizing Google applications? Join our team at Preferred Family Healthcare as a Medical Records Clerk!
As a Medical Records Clerk, you’ll perform duties that ensure appropriate and timely responses to medical records requests. Your main responsibilities will include reviewing record requests, coordinating fulfillment of requests with third-party vendors, answering and responding to questions regarding releasing records, monitoring third-party vendor performance, and ensuring prompt delivery of received records to the appropriate party.
Springfield, Missouri offers a high quality of life, with a low cost of living, ample outdoor recreational activities, and a thriving arts and cultural scene. Join us in managing medical records and advancing your career in healthcare administration!

EDUCATION AND/OR EXPERIENCE QUALIFICATIONS:

• High School diploma or equivalent
• Graduate from an accredited college or university with Associates Degree in Health Information Management (preferred)

ADDITIONAL QUALIFICATIONS:

• Ability to uphold the mission, values, and principles of the organization
• Capable of communicating ideas clearly and effectively
• Demonstrate the ability to operate a computer and Google applications
• Demonstrates good judgment and discernment
• Ability to work with confidential information
• Strong time management skills to complete paperwork timely and manage multiple tasks
• Ability to develop and maintain effective communication and working relationships
• Ability to maintain a positive attitude

• Review record requests for necessary elements and determine appropriate response
• Return all phone calls, voicemails and emails within one business day of receipt
• Coordinate fulfillment of requests with third party vendors as appropriate
• Assist third party vendors with policy and procedure questions, if applicable
• Fulfill requests internally as necessary and according to policy
• Provide excellent customer service internally and externally
• Answer and respond to questions regarding releasing records
• Monitor third party vendor performance, if applicable
• Ensure prompt delivery of received records to the appropriate party
• May have to appear in court, if requested/required
• Other duties as assigned