Medical Records Specialist / Receptionist

at  hope hospice

JOB SUMMARY:

Duties include correspondence and word processing services; clerical services for the Hope Hospice Bulverde Location. Responsible for greeting and providing information and direction to the public, both in person and over the phone, and for handling messages. Able to manage multiple phone lines. Ensures the compilation and maintenance of accurate and complete written and electronic patient medical records.
Job Category: Part-time/Nonexempt
Reports To: ADS Branch Manager

QUALIFICATIONS:

1. High School diploma or equivalent.
2. Minimum one-year general office experience, preferably in the medical field.
3. Communicates effectively, both verbal and written.
4. Excellent computer skills required (Microsoft Office, Outlook, Data entry/scanning).
5. Organizational skills: organized, flexible, diplomatic, and adept with multiple priorities.
6. Able to work effectively within a team approach as well as independently.

C. GENERAL

1. Support philosophy and objectives of Hope Hospice.
2. Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
3. Remain open, sensitive, flexible, and ecumenical, using good judgment based on sound reasoning.
4. Participate in appropriate meetings and activities.
5. Exhibit good stewardship of resources, including self-care.
6. Seek personal growth and contribute to an atmosphere of excellence, respect, and caring.
7. Perform other duties as assigned.
   Working Conditions: Normal office environment; moderate amount of standing, walking, stooping, sitting; minimum amount of lifting required.
   Travel: There is no travel for this position. Some local day travel may be required.
   Please note this job description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.