Medical Representative

at  BI Malaysia Sdn Bhd

THE POSITION

The Medical Representative

• Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
• Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship
• Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed

REQUIREMENTS

• Bachelors degree
• Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
• Direct selling experience in healthcare industry is advantageousDeliver results, take initiative

1. Sales Achievement in the assigned territory

• Ensure listing of the BI products as required
• Ensure availability of BI products as required
• Generate Rx / create demand for BI product by utilizing the available resource / tools / trainings

• Ensure Rx are filled and demand is converted into salesContinuously identify new growth opportunities

1. Execute Sales Action Plans with excellence

• Validate and fully understand the Sales Action Plans

• Plan for logistics to execute the Sales Action PlansTake proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed

1. Customer Relationship Management

• Maintain correct and complete customer data base
• Develop / Validate effective Sales Action Plans

• Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priorityUtilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching

1. Superior Selling Capability-

• Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
• Selling Skills (CEM) in line with Marketing strategies

1. Comply with local regulations, industry and company Code of Conduct

• Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct

• Take necessary action on issues of complianceBe a role model in compliance with local regulations, industry and company code of conduct

• 1. Regular reports