Medical Secretary - (Community)

at  Dorset County Hospital NHS Foundation Trust

To provide a comprehensive secretarial and administrative support service for within the Paediatric Department and as the co-ordinator for the Core Diagnostic Team. All secretaries appointed to the Care Group have a shared responsibility to service the needs of the Care Group as appropriate
Assist in the achievement of Departmental Objectives
To provide cover for members of the secretarial team during periods of leave or absence.
To ensure the smooth and effective administration of the core diagnostic assessment clinics, which will include a wide range of duties including co-ordinating clinics, liaising with services, requesting and distributing reports, co-ordinating next steps
To manage, scrutinise and prioritise all incoming correspondence and emails, initiating responses on behalf of the Core Diagnostic Team where appropriate
To take responsibility for the day-to-day management of the assessment process, tracking children’s progress across the pathway and ensuring information is distributed ahead of appointments and deadlines
To receive and respond to incoming telephone calls, acting as a first point of contact for enquiries about the assessment pathway and clinics, including service users, carers, staff and people from a wide range of organisations, determining their requirements and taking appropriate action.
To assemble agendas, record outcomes and actions for the weekly Triage and Monthly ASD Departmental Meetings, and manage the rota for these.
To develop and maintain good and effective working relationships with a wide range of people both within the Trust and externally (e.g. SENCOs, Health Visitors, Social Workers) in order to ensure that communication and liaison is effective and that information is given and received in a timely manner
Gathering information and providing data reports as requested by the team
The post-holder will work closely with all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems. All secretaries appointed to the Paediatric service have a shared responsibility to service the needs of the department.

Please refer the Job description for details