Medical Secretary ENT

at  Dorset County Hospital NHS Foundation Trust

To provide a comprehensive typing and administrational service to members of the team in order to assist in the achievement of departmental objectives. The post holder will work closely with the team to ensure the delivery of a high quality service. This will require the utilisation of good typing, administrative, communication and interpersonal skills
Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information. D eal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate. T ake minutes at meetings as requested. T ype back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures. P rovide information and advice to patients/carers about admissions and appointments. In accordance with standard operating procedures, manage incoming mail, schedule appointments, update the Patient Tracking List (PTL), handle telephone calls for consultants and other multi-disciplinary team members, and keep diaries updated, taking necessary actions. Follow up on EDS and VTE, address theatre inquiries, add patients to booked admissions, track cancer cases, and monitor wait times. Compose correspondence for consultants, specialist physicians, and nurse specialists.
Dorset County Hospital NHS Foundation Trust is committed to the development of positive policies to promote equal opportunity in employment. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the Trust.
Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information. D eal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate. T ake minutes at meetings as requested. T ype back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures. P rovide information and advice to patients/carers about admissions and appointments. In accordance with standard operating procedures, manage incoming mail, schedule appointments, update the Patient Tracking List (PTL), handle telephone calls for consultants and other multi-disciplinary team members, and keep diaries updated, taking necessary actions. Follow up on EDS and VTE, address theatre inquiries, add patients to booked admissions, track cancer cases, and monitor wait times. Compose correspondence for consultants, specialist physicians, and nurse specialists

Please refer the Job description for details