Medical Secretary

at  Lewisham and Greenwich NHS Trust

We have an exciting opportunity in the Lewisham Medicine and Community Division at Lewisham Hospital, Respiratory Service. We are looking to recruit a Medical Secretary to join the team, providing full secretarial support to consultants and other members of the team.
The post holder will be based at Lewisham Site. First point of contact on behalf of the consultant and the Trust and to deal effectively and courteously with all enquirers from GPs, parents/carers, other departments within the Trust and external bodies.
To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed time frames.
To produce correspondence and reports using the audio transcription technology.
To monitor generic email addresses, answer calls, book interpreters using Language Line.
To type urgent clinical letters, including those of a sometimes distressing or emotional nature from audiotape or direct dictation as agreed.
To use the appropriate IT system for checking patient information and appointments.
To ensure any changes/cancellation to clinics are carried out using Icare and all relevant parties are advised of any changes.
To support the role in dealing with all aspects of Respiratory administration, i.e. booking, and rescheduling of outpatient appointments on the Trust PAS system.
To ensure all government guidelines with regards to the NHS RTT and FDS waiting times are always adhered to.
To highlight to service management teams potential breaches when rescheduling Cancer and RTT patient appointments.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient medical records are available for clinic and appointments are dispatched to other departments as necessary.
To cover for medical secretary colleagues during periods of absence and annual leave.
To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and relatives.
To organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager.
Please read the job description for further information about this role

Please refer the Job description for details