Medical Secretary

at  Morgan McKinley

The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This role plays a crucial part in ensuring the smooth operation of the clinic and providing exceptional administrative support to both patients and medical staff.
This is a full-time position, based fully onsite in my client’s clinic in the Western suburbs.
Salary: Competitive based on experience

Requirements:

• Previous experience as a medical secretary or in a similar administrative role within a healthcare setting is preferred.
• Proficiency in medical terminology and knowledge of medical billing procedures.
• Excellent communication and interpersonal skills, with a professional and empathetic demeanour.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office suite and experience with electronic medical records systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing priorities and work independently or as part of a team

RESPONSIBILITIES:

Appointment Scheduling: Coordinate and manage appointments for patients, ensuring efficient scheduling and accurate documentation of appointments in the clinic’s system.
Patient Coordination: Greet patients, answer inquiries, and provide assistance in person, over the phone, and via email. Maintain patient records and ensure all necessary paperwork is completed accurately and in a timely manner.
Medical Records Management: Maintain electronic medical records, ensuring confidentiality and compliance with regulatory standards. Retrieve and file patient records as needed.
Billing and Insurance: Process patient billing and insurance claims accurately, following up on outstanding payments and resolving any billing inquiries or discrepancies.
Administrative Support: Provide general administrative support to the medical team, including typing correspondence, managing emails, and organizing meetings and conferences.
Maintaining Supplies: Monitor and replenish office and medical supplies as needed, ensuring adequate stock levels are maintained.
Adherence to Regulations: Stay updated on relevant healthcare regulations and ensure compliance with clinic policies and procedures.

Requirements:

• Previous experience as a medical secretary or in a similar administrative role within a healthcare setting is preferred.
• Proficiency in medical terminology and knowledge of medical billing procedures.
• Excellent communication and interpersonal skills, with a professional and empathetic demeanour.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office suite and experience with electronic medical records systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing priorities and work independently or as part of a team.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.