MEDICAL SECRETARY

at  New Mowasat Hospital

JOB SUMMARY

The Medical Secretary performs secretarial duties; types, organizes and maintains paper and electronic files, provides information to callers, photocopies and compiles Medical department statistical data.

EDUCATION :

: High School Graduate or equivalent

EXPERIENCE :

Preferably 3-5 years’ experience as a Medical Secretary or in a similar role

OTHER SKILLS:

Technical: Good Knowledge of Medical terminology
Administrative Skills: Attention to details,Excellent Telephone etiquettes, Multi-task and a Team player
Computer Skills: Basic knowledge of computer, Internet
soft Skills:Excellent Communication and Inter-Personal skills
Language Skills: Good in written and spoken English, Arabic is an advantage
Works primarily in an air conditioned office while also exposed to the Hospital environment.May involve long periods of sitting; telephone and in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.Handles emergency or crisis situations and occasionally subjected to irregular hours.
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• Maintains established departmental policies and procedures, objectives, quality assurance program, safety standards and customer care protocols.
• Answers telephone, routes callers, takes messages and provides routine information to callers.
• Opens and routes incoming mail; distributes correspondence and other material to department staff
• Operates office equipments such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management and other applications
• Typewrites letters, memoranda and reports from written copy, Dictaphone equipment or transcription. Proofs materials for errors and ensures layout is as per the prescribed Hospital standards.
• Completes forms on behalf of the Medical Director & Assistant Medical Director for his/her review in accordance with company procedures, and makes copies of correspondence/ other printed material.
• Establishes and maintains files and records on an ongoing basis; maintains paper and electronic filing systems for records, correspondence, and other material.
• Schedules and coordinates meetings and acts as minute taker for assigned committees; composes, types, and distributes meeting notes, routine correspondence and reports.
• Maintains complete confidentiality of all sensitive matters relating to the department
• Participates in educational programs and in-service lectures/workshops
• Attends meetings as required
• Performs other related duties as assigned or requested.