Medical Secretary Orthodontics

at  Bradford Teaching Hospitals NHS Foundation Trust

We are looking for an enthusiastic, well-motivated Medical Secretary to join the Orthodontic Department at St Luke’s Hospital on a permanent part time basis.
You will be responsible for a range of duties related to patient pathway management, (PTL and non RTT validation,) diary management, audio transcription and word processing of clinical letters, production of reports and other correspondence as required by the Orthodontic Consultants. You will also be required to book and reschedule appointments as required.
An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview along with IT skills including knowledge of Microsoft packages. Medical secretarial experience is essential. You should have a secretarial & administrative background including dealing with the general public on a face to face basis and by telephone often around sensitive issues as this is a very busy office and receives lots of calls from patients.
A high standard of communication and interpersonal skills with the ability to work with staff at all levels is essential to this post along with a strong team ethic; you must have enthusiasm, motivation and demonstrate pride in your work.
If you feel you have the skills, experience and drive that it takes to be part of our team and a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to you application.

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

• Providing secretarial/administrative support to the Clinical Team, including diary management, typing, scanning, photocopying.
• Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Administration Manager
• Have an understanding of the Trust’s Access Policy and other National/Local targets ie. Cancer, RTT, and works to the standard operating procedures developed to support patient pathways.
• To audio type, clinical letters and minutes of meetings, medical reports, results letters.
• Assist with any data collection and entry required as service level.
• Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.
• To ensure EPR is kept up to date and that all investigations and other material (CBCT and films) are available for clinic appointments/admissions and that letters/results are filed in the appropriate place.
• Maintain efficient office systems, liaise with other departments/hospitals wards or secretarial colleagues.
• To ensure accuracy when administering relevant IT systems. The systems includes EPR and/or other local IT systems.
• Works in close liaison with the Administrative Manager and other secretaries and administrative team to assist in the smooth running of the Clinical Team’s secretarial and administrative service

Providing secretarial/administrative support to the Clinical Team, including diary management, typing, scanning, photocopying is undertaken in a timely manner.
Having an understanding of the Trust’s Access Policy and other National/Local targets ie. Cancer, RTT, and works to the standard operating procedures developed to support patient pathways.
A udio typing, clinical letters and minutes of meetings, medical reports, results letters.
Assisting with any data collection and entry required as service level.
Taking telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.
E nsuring EPR is kept up to date and that all investigations and other material (CBCT and films) are available for clinic appointments/admissions and that letters/results are filed in the appropriate place.
Maintaining efficient office systems, liaising with other departments/hospitals wards and secretarial colleagues
Work in close liaison with the Administrative Manager and other secretaries to assist in the smooth running of the Clinical Team’s secretarial and administrative service.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

• Providing secretarial/administrative support to the Clinical Team, including diary management, typing, scanning, photocopying.
• Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Administration Manager
• Have an understanding of the Trust’s Access Policy and other National/Local targets ie. Cancer, RTT, and works to the standard operating procedures developed to support patient pathways.
• To audio type, clinical letters and minutes of meetings, medical reports, results letters.
• Assist with any data collection and entry required as service level.
• Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.
• To ensure EPR is kept up to date and that all investigations and other material (CBCT and films) are available for clinic appointments/admissions and that letters/results are filed in the appropriate place.
• Maintain efficient office systems, liaise with other departments/hospitals wards or secretarial colleagues.
• To ensure accuracy when administering relevant IT systems. The systems includes EPR and/or other local IT systems.
• Works in close liaison with the Administrative Manager and other secretaries and administrative team to assist in the smooth running of the Clinical Team’s secretarial and administrative service.