Medical Secretary Paediatric & Spinal Service

at  The Royal Orthopaedic Hospital NHS Foundation Trust

To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence. Regularly liaising with Junior Operations Manager/Clinical Service Support Manager to ensure departmental key performance indicators are achieved. Managing consultants diaries, booking meetings and taking minutes where appropriate. Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.
Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to. To provide cross cover for secretarial team during annual leave and sickness. To validate weekly primary targeting list (PTL) as delegated by the Junior Operations Manager/Clinical Service Support Manager Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patients records. To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using the Patient Administration System. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
To participate in appraisals and personal reviews and work to achieve agreed set objectives. To participate in appropriate training and development activities

Please refer the Job description for details