Medical Secretary / Receptionist

at  Icon Group

SKILLS & EXPERIENCE:

• Experience in a similar secretary role desirable (specialist setting)
• Experience with Medicare, DVA and Private Health Insurance
• Excellent organisational and time management skills
• Ability to communicate with clarity both verbally (face-to-face and telephone) and written
• Ability to use computer systems – competence required in Word and Excel
• Delivery of excellent client service (to internal and/or external clients)
• Possessing basic knowledge of medical terminology

ABOUT THE ROLE:

We have a new opportunity for a Medical Secretary to join our team at the Icon Cancer Centre Wesley, supporting one of our busy Medical Oncologists. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers’, other external clients as well as your colleagues. This is a full-time 12-month contracted position (76 hours per fortnight).

KEY RESPONSIBILITIES:

• Welcoming patients, collecting and entering personal details
• Scheduling appointments
• Answering telephone calls and responding to enquiries
• Setting up consulting rooms
• Entering and processing patient billing (Private Health and Medicare)
• Monitoring and assessing the administration care path of all patients
• Maintaining and managing patient information
• Supporting Icon’s WHS Officers and committees to effectively carry out their responsibilities
• Modelling and promoting Icon’s vision and values.