Medication Management Specialist

at  Novant Health

PREFERRED EXPERIENCE/CREDENTIALS

• 5+ years of outpatient pharmacy or managed care
• Customer service oriented
• Highly motivated individual who is self-directed and able to execute tasks in a quickly changing environment
• Ability to multi-task, prioritize essential tasks and meet deadlines
• Basic understanding of Medicare, STAR ratings
• Requires knowledge of prescription assistance programs and available resources to reduce cost of medications
  Remote opportunity within our approved hiring footprint. Will need to come on-site as needed.

Essential functions include:

• Partnership with NHMG providers and clinical staff to provide remarkable patient care.
• Assists with Medication Therapy Management and other clinical pharmacy outreach programs.
• Assists pharmacists with reviewing and processing refills, prior authorizations, and patient assistance applications.
• Obtain medication histories, including fill history, for medically complex patients.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Monitors adherence by contacting the patient at least monthly to ensure adherence and determine refill needs as applicable.
• Contacts patients and schedules appointments as necessary.
• Have a clear understanding of quality improvement principles.
• Contributes to process improvement projects.
• Ability to communicate effectively both orally and in writing while having a collaborative approach to patient care.
• Demonstrating proficiency with equipment and software.

MEDICATION MANAGEMENT SPECIALIST (REMOTE ROLE)

Novant Health is seeking a Medication Management Specialist, to join our ambulatory pharmacy team, to deliver optimal medication management across all dimensions of care, every time.

Essential functions include:

• Partnership with NHMG providers and clinical staff to provide remarkable patient care.
• Assists with Medication Therapy Management and other clinical pharmacy outreach programs.
• Assists pharmacists with reviewing and processing refills, prior authorizations, and patient assistance applications.
• Obtain medication histories, including fill history, for medically complex patients.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Monitors adherence by contacting the patient at least monthly to ensure adherence and determine refill needs as applicable.
• Contacts patients and schedules appointments as necessary.
• Have a clear understanding of quality improvement principles.
• Contributes to process improvement projects.
• Ability to communicate effectively both orally and in writing while having a collaborative approach to patient care.
• Demonstrating proficiency with equipment and software