Member Benefits Marketing Coordinator

at  RAA

• Exciting opportunity to join RAA’S Marketing Team
• Full-time permanent position based in Adelaide CBD with WFH options
• Join a tight-knit team with a fun, inclusive and supportive culture

ABOUT YOU

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

For this role, we’re also looking for:

• Tertiary qualification in Marketing/Business/Communications, or related field is mandatory.
• Proficient understanding of the loyalty landscape and influence of loyalty programs on consumer behaviour.
• Basic level understanding of the concept of membership, and the SA market.
• Passion for learning and self-improvement.
• A team player with integrity to align with company values.

ABOUT US

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing!), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

An exciting opportunity where you will be responsible for partner management and marketing of offers in RAA’s member benefit program to increase the number of loyal, engaged, and rewarded members. In addition, you will:

• Manage assigned program partners to understand their needs, pain points and objectives to ensure ongoing participating in RAA’s member benefit program.
• Monitor the category competitive landscape of assigned program partners to ensure performance is meeting expectations and growth opportunities identified and actioned.
• Build and maintain strong working relationships with partners, suppliers, and internal and external stakeholders to get the best outcomes for the partner, RAA, and members.
• Monitor and track all category performance metrics, including post-campaign analysis.
• Plus much more, found in the position description here

For this role, we’re also looking for:

• Tertiary qualification in Marketing/Business/Communications, or related field is mandatory.
• Proficient understanding of the loyalty landscape and influence of loyalty programs on consumer behaviour.
• Basic level understanding of the concept of membership, and the SA market.
• Passion for learning and self-improvement.
• A team player with integrity to align with company values