Member Engagement Representative - Weekends: day and evenings. M-F Evenings

at  YMCA of Snohomish County

The YMCA of Snohomish County provides jobs and careers with a cause. Every day, the Y makes a lasting impression in our communities through youth development, healthy living and social responsibility. Our unique work environment constantly changes to adapt to the needs of our communities. Come to work each day knowing that what you do has an impact on the lives of the people in your community. At the Y, we invite you to develop your skills, realize your leadership potential, and discover a position that is truly much more than a job. Plus, there is always room to grow at the Y!

POSITION SUMMARY:

Deliver quality service to our diverse members, guests, and program participants. Respond to member and guest needs, promote memberships and programs, maintain cleanliness and organization of the Welcome Center and other areas of the facility.

QUALIFICATIONS:

• Minimum age 18
• Strong interpersonal and problem solving skills.
• Basic computer skills/knowledge required.
• Fluency in second language desired.
• Ability to lift 50lbs.
  Availability: Evenings and Weekends

Our benefits are AMAZING!

• FREE training offered for all positions and get paid while you train for your job!
• Flexible work schedules and a family-friendly environment.
• FREE YMCA family membership for all staff.
• 20% off programs and services for all staff.
• Sick Pay accrued at rate of one hour for every 40 hours worked.
• 403b Retirement savings account available to all employees.
• 403a Retirement investing account paid at 12% annual compensation after 2 years of service (minimum 1,000 hours worked in each year).
• FREE Employee Assistance Program
• Cheery, dynamic, cause-driven work environment, like no other!
• We promote from within often. Enjoy your career at our Y!
• Cheery, dynamic cause-driven work environment, like no other!

Little to no experience required for most positions—let us train you!
The full range of the pay grade for this position is $16.25-$22.00.

• Provide quality service to members, guests, and program participants in the branch and on the phone, contributing to member engagement and retention
• Entry level sales – follow sales cycle (introduction/probing/close)
• Address and resolve membership concerns
• Apply all YMCA policies, practices and procedures ensuring a positive member experience
• Respond to emergency situations
• Monitor the locker rooms and adhere to other safety guidelines
• Perform other duties as assigned
  Physical and Mental Demands: The physical and mental demands described here are representative
  of those that must be met by employees to successfully perform the essential functions of this job.