Member Relations Advisor (FT)
at Village Hotels Warrington Office Leisure Memberships
Warrington, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Aug, 2024 | GBP 23790 Annual | 25 May, 2024 | N/A | Good communication skills | No | No |
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Employment Type:
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Description:
Are you a passionate individual? Do you love to deliver great customer service? Do you have the ability to listen and understand our member’s needs, with the aim of retaining? This could be the perfect role for you! You will join our team at the forefront of Member support, delivering outstanding Village Gym Customer Service whilst targeting our members to ensure that we retain them!
How To Apply:
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Responsibilities:
- To be a key part of a multi skilled team that really excels in customer care & retention through outbound calls and other multi communication channels.
- Provide an industry leading service to all members that positively promotes the brand and Village values.
- Manage the member journey across all channels including email, voice, chat and other digital channels.
- Carry out daily data cleanse projects to improve data accuracy and integrity.
- Responsibilities include but are not limited to delivering new member care for all gym members, maximising retention.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Warrington, United Kingdom