Member Services Officer (Full-Time)

at  Genesis

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• Great career paths and development with an entrepreneurial organisation

• Opportunity to make a real difference to our community
• Free gym membership
• Potential to earn commission for your results
  This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

A fantastic career opportunity for someone who is passionate about delivering the highest level of customer service to Cooks Hill.
Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The role involves prospecting, touring, closing and getting referrals for future sales. They will actively seek new business for the club, representing the facility and Genesis in positive and professional manner.
The primary responsibility of our Member Services Officers is to acquire new members and deliver first class customer service ensuring it is in line our Mission, Vision and Values. They have the responsibility to achieve individual and team goals and targets as set out with an Assistant Club Manager and the Club Manager. The successful applicant should possess excellent communication skills, a passion for health and fitness, and enjoy helping people to start their goals.