Memberships & Corporate Services Assistant

at  SMARTSOURCE MANAGEMENT PTE LTD

JOB DESCRIPTION & REQUIREMENTS

As a Crew Member of our co-working space, you will be the welcoming face of our community, providing exceptional customer service to members, guests, and visitors.
Your primary responsibility will be to ensure a smooth and positive experience for all individuals entering our space. In addition to managing the reception area, you will assist in administrative tasks and support various operational aspects of the co-working environment.

• Coordinate and manage the submission of work pass applications mainly Employment Pass (EP) and S Pass through the relevant government portals.
• Work with HR departments and hiring managers to gather necessary information and documentation for work pass applications, offering support and guidance as needed.
• Ensure accuracy and completeness of application documents, verifying supporting documentation and information provided by applicants and employers.
• Stay updated on changes to immigration policies, regulations, and procedures related to work pass applications in Singapore and ensure adherence to statutory requirements and guidelines set forth by government authorities throughout the application process.
• Liaise with government agencies to follow up on application status and resolve any queries or issues that may arise.
• Maintain comprehensive records of work pass applications, including documentation of application statuses, approvals, rejections, and renewal processes.
• Serve as the primary point of contact for clients, employers, foreign employees, and internal stakeholders regarding work pass application matters.
• Provide timely updates and guidance to applicants and employers on application progress, requirements, and next steps