MENA Fiat Manager - Payment Operations

at  Binance

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

REQUIREMENTS:

• 5+ years’ experience in a similar role
• Experience with either a payments processor, issuing bank and/or fintech payments company is strongly preferred
• 5+ years experience in similar role/ experience Program Manager
• Great influencing and negotiation skills
• Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast paced and growth orientated environment
• Strong work ethic, good judgment, initiative and attention to detailAbility to understand how the business operates and the commercial upstream and downstream activities
• Strong research, critical thinking, problem-solving skills and analytical skills
• The ability to represent the company and brand excellently
• Knowledge and interest in the world of Binance and cryptocurrency is a plus
• English and Spanish Business level or native

• Manage/own operational relationship with key payments partner in Latam, driving their roadmap and outcomes to create best in class customer experiences for our customers
• Partner with the PMs, Product, and Tech to drive innovation and constantly improve the user experience
• Support launches of new payment options and partner onboarding
• Manage and develop external/internal channels to operate 24x7x365 support and payments system processes
• Maintain knowledge of industry best practices, trends, and performance benchmark
• Contribute requirements and insight to create world class products and processes to operate a global online payment platform
• Identify operational gaps in new offerings and set operational requirements for new projects
• Performing ad hoc analyses and provide recommendations as requested
• Onsite role