Mental Health Clinical Manager – #2023-178

at  Sioux Lookout First Nations Health Authority

JOB SUMMARY

The Mental Health Clinical Manager provides effective leadership and direction to several service areas of Nodin including youth school counsellors, travelling mental health counsellors and community-based children’s mental health and addiction workers. This role is responsible for the daily operation, providing the full range of managerial duties including managing staff, delegating work, scheduling staff, evaluating performance, developing policies and procedures, developing budgets, maintaining operational expenses within the budget, service development and performing other administrative duties, as needed. The role ensures consistency in the standard of practice, providing quality management, risk management, and utilization review as required.
The Mental Health Clinical Manager reports to the Director of Nodin Mental Health Services.

QUALIFICATIONS

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Minimum education is a Master’s Degree in Social Work or Master’s Degree in Clinical Psychology.
• Registered with related professional body in Ontario for independent practice.
• Course curriculum may be requested only if necessary.
• Minimum five (5) years of direct clinical experience in the area of mental health.
• Supervisory/management and/or practice management experience required.
• Superb interpersonal skills and relationship building skills.
• Ability to exhibit a high level of organizational skills, prioritizing and multi-tasking skills in a highly active work environment with multiple priorities with strict deadlines.
• Critical thinking skills, innovative solutions to simple and complex issues.
• Negotiation and influencing skills; strong conflict management skills.
• Demonstrated experience or good knowledge of techniques for developing, planning, implementing, monitoring and evaluation, innovative thinker.
• Ability to effect change and help teams manage effectively during change.
• Must be skilled in finance including how to create a budget and manage budgets effectively.
• Proficiency in computer, typing, word processing skills, and previous experience with EMR an asset.
• Excellent written and verbal communication skills.
• Superior data management, analytical, report and proposal writing skills.
• Extensive knowledge and assessment/counselling experience with mental health and addictions; assessing and counselling clients in areas related to high-risk, trauma, addictions, PTSD, and mental health.
• Knowledgeable of First Nations’ people, history, culture, health priorities and social issues; ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
• Must be willing to travel to First Nation communities when necessary and hold a valid driver’s license.
• Must live in Sioux Lookout.
• Must be able to work flexible hours/on-call afterhours/weekends as needed.
• Must be able to handle sensitive/confidential material in accordance with SLFNHA policies and procedures and PHIPA.
• The ability to perform the requirements of the position on a regular basis.

• Manages a mental health team and fully accountable for all personnel matters including hiring, coaching, training, performance evaluations, disciplinary actions etc.
• Provides oversight, direction, and clinical leadership in all facets of the delivery of service to provide maximum in efficiency and quality to consumers and partners.
• Manages the daily operations and work activities of staff on the team providing supervision, motivation, and direction.
• Reviews all referrals and holds case management meetings for assignment of cases.
• Holds regular individual supervision meetings to assess work and performance; teach; give direction, provide information, discuss any issues, ensure consistent application of clinical standards, discuss techniques used on cases; case progress; and provide clinical direction.
• Assuring proper staffing levels are maintained at all times to ensure safe and therapeutic patient care.
• Contract management (i.e., negotiating, planning, contract creation, execution, administration, and monitoring compliance with terms/conditions).
• Administering, monitoring, and ensuring staff adhere to organizational policies and procedures.
• Planning, developing, and implementing systems that positively impact the ability to perform the work and fulfill the goals of the service efficiently and effectively.
• Providing effective problem solving and conflict resolution as required.
• Short-term and long-term strategic planning; creating workplans to reach service objectives and enhance program.
• Composing new job descriptions as required.
• Recruitment.
• Planning and writing proposals.
• Ensuring there is always strong multi-disciplinary team collaboration.
• Utilization management (e.g., review of service to ensure clients are receiving at or above quality standards, case reviews, check client records, speak with patients, and care providers regarding treatment, ensure there is response to plans of care etc).
• Making sure all required documentation is completed by team members in an accurate and timely manner.
• Collaborating with partners and ensuring all team members are doing the same to strategize on how best to help clients.
• Ensuring team members make referrals as necessary to other services.
• Conducting monthly information sharing meetings with staff.
• Ensuring communication practices are clear and in place.
• Action community concerns and requests appropriately.
• Providing statistical data and other operational program reports and information as required by Director.
• Overseeing the budget and fulfilling all funding reporting requirements.
• Developing Standard Clinical Operating Procedures for the unit.
• Sit on relevant working groups or advisory committees.
• Other duties that may be deemed necessary by immediate supervisor.
  SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.
  Open till filled