Merchandising Manager, Grocery

at  Loblaw Companies Limited

LOCATION:

1275 Rymal Road East, Hamilton, Ontario, L8N 4G1
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

ACCOUNTABILITIES:

• Develop action/business plans for stores based on P & L to increase sales and department contributions and meet/exceed budget targets.
• Provide input on ad themes/planning calendar.
• Plan item selection for weekly flyer and seasonal promotional activity meeting financial targets.
• Review ad orders from stores to ensure sales/profit targets will be met.
• Manage weekly merchandising related communication to stores.
• Provide creative and layout input to advertising during flyer development.
• Ensure ad flyer proofing process is administered.
• Key flyer ad items and execute integrity checks.
• Provide financial roll-ups to the business on the promotional programs.
• Plan and implement retail pricing strategies.
• Provide guidance to Franchisees and department managers. This would include providing feedback of performance and areas for improvement and development, assist with setting specific department standards/specifications.
• Work with Space Planning Manager to develop and communicate planograms that meet stated merchandising standards.
• Identify list of bottom 20% of stores in area and opportunity categories to develop and execute an improvement plan with the assistance of the Director and Specialist.
• Working with assigned Specialists to ensure department adherence to company policies/procedures and consistent execution process and strategy. Determine how variances from policy or strategy should be addressed.
• Required to analyze department performance and provide feedback. Develop action plans to address any gaps in performance or procedure. Follow up with key stakeholders on prior feedback/action plans in order to ensure continuous department improvement.
• Work with others on customer complaints and requests for new products to ensure high levels of customer service.
• As required, help resolve external issues such as vendor credits and internal issues such and interpersonal conflicts.
• Track the rollout of new standards and new store openings.
• Manage, train, motivate supporting analyst. This includes explicit consideration of on-the-job training needs, arranging appropriate training, and providing timely feedback.
• As required, assist with new store openings and refurbishments.
• Other duties as required.

EDUCATION AND EXPERIENCE

• Retail management experience.
• Excellent problem solving, communication, interpersonal and team-building skills.
• Merchandising and operations experience in Grocery would be an asset.
• Ability to lead and motivate a team.
• Ability to develop and execute short- and long-term plans in line with corporate strategy.
• Excellent Communication skills.
• Willingness to follow a flexible work schedule.
• Must be adaptable to work in a rapidly changing environment.
• Computer skills - Microsoft Word, Excel, and Outlook (e-mail).
• Working knowledge of SAP, JDA, Microstrategy, Numerator an asset.

ACCOMMODATION IS AVAILABLE UPON REQUEST FOR APPLICANTS AND COLLEAGUES WITH DISABILITIES.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

REFERRED APPLICANTS SHOULD NOT APPLY DIRECTLY TO THIS ROLE.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

ROLE MANDATE:

The Merchandising Manager is a pivotal role which provides required support to the Director of Merchandising and Franchisees to develop and maintain merchandising strategies to meet organizational objectives. Effective management of all merchandising to ensure great execution on merchandising standards in order to achieve growth in sales, profit, and market share.

TYPE OF ROLE:

Regular
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.