MES Technician (Community)

at  Tameside and Glossop Integrated Care NHS Foundation Trust

LEADERSHIP AND ADMINISTRATION Responsible for the security and safekeeping of medical equipment ranging in value from £50 up to £200,000. Security must be maintained to prevent theft, damage or tampering which may affect its intended use in a clinical environment. Ensure that all standards and legislations are adhered to and work within Trust policy, departmental guidelines, manufacturers recommendations and other forms of guidance at all times, seeking advice from more senior staff when required. Input work performed onto the Equip database ensuring an accurate record of work performed by you or further work that you have identified.
Maintaining records to show reported faults, work done, hours used, parts used and decontamination status for the lifetime of each individual asset. Maintain records to help manage the lifecycle of medical equipment on the Equip Database. These records will be maintained for acceptance of new equipment, decommissioning of redundant equipment, tracking loans and trials. Working within the remit of the SLA to deliver a gold standard service for the Community Teams Represent the Department and Trust when external contractors are on site, when attending seminars related to your specialty and when attendance to any meeting is required.
Contribute to the development and maintenance of departmental protocols and practices so that they are compliant with manufacturers recommendations, and align with ISO 9001:20015 Quality management system. Prioritise own work and work of junior staff when necessary. Identify priority jobs awaiting attention and deal with promptly and appropriately. Arrange visits to customer premises to accommodate their needs, adjusting your workload to suit.
Communicate with a variety of people, internal and external to the Trust, utilising appropriate effective language for the audience. For example, holding a technical conversation with other engineers or relaying technical information to non-technical staff in a manner they understand. The communication will be both written and verbal. Maintain Strong customer relationships so that when answering requests from customers and suppliers you determine accurate information of faults, concerns, product information, timescales or any other information required.
Deal with technical and administrative nquiries from customers and suppliers and logging of jobs reported, be that written or verbal. Accountable for all your own actions KNOWLEDGE AND SKILLS You will work towards IEng registration with the Engineering Council through an appropriate professional institution, and exceed the required annual CPD. Communicate effectively and courteously with all colleagues be that internal customers or external stakeholders. Communicate sensitively and understandingly when informing customers of any delays that prevent delivery of their devices back into clinical use.
Ensuring that you are empathetic to the impact that the lack of these devices will have on their services. You will maintain competence in the field of medical equipment maintenance, allowing for effective, safe, and efficient maintenance, repair, and calibration to be performed. It is expected that you will work on all types of medical equipment in Acute, community and, where required, the Stockport site. Maintain proficiency in your specialist fields ensuring that you attend any training courses offered that are relevant to completion of your work.
HUMAN RESOURCES MANAGEMENT: Ensure that work carried out by yourself is of the highest quality and performed safely, promptly and in a cost effective manner. Monitor external contractor visits for quality of work and fulfilment of contract. Ensure the safety of the contractor, staff public and yourself at all times whilst the contractor is on site. Support new technicians within the department who are undergoing training within your specialist field by shared learning.
In some instances, this may be a trainee at school leaver age or a child attending school on placement for work experience. EFFORT AND ENVIRONMENT Services in the community bridge across the Tameside and Stockport area and will mean frequent travel, lifting and handling out a vehicle and working on equipment that will be located in awkward positions. Collecting equipment for service or repair in the region of 10 times a day and returning to users afterwards. Portable equipment up to 10Kg may be carried though trolleys are provided for bulky or heavy items.
Cover the equipment during adverse weather conditions for protection. Occasional requirement, after decontamination training has taken place, to maintain and repair medical equipment where sufficient decontamination hasnt taken place. Internal and external decontamination must be carried out using the decontamination facilities and protocol provided. Safety standards must be adhered to at all times when handling chemicals, using medical gases, lifting heavy items, using a display screen or using machinery with exposed parts.
Latex products are used within the department. Contact with adult, pediatric and neonatal patients and their relatives will be of a polite and caring nature when performing work on medical equipment in their vicinity or when attached to the patient. Complex schematic diagrams will be interpreted to aide fault finding & repair for long periods on occasion. Detailed calibration procedures are to be followed frequently to ensure accuracy of medical equipment prior to clinical use.
It will be necessary to commute off site regularly to collect, repair, maintain or deliver medical equipment to stakeholders at the Acute, community or neighboring trust

Please refer the Job description for details