Metadata and Controls Data Support Manager

at  Bank of America

JOB DESCRIPTION:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

JOB DESCRIPTION:

Manage a group or process(potentially global). Work with business data users to define the use of data within risk systems. Recommend remediation of control gaps and implements effective risk controls of our data processes and systems. Participate in and lead user acceptance testing of data control processes. Understand existing risk systems, data flows, and infrastructure to identify gaps between business usage of data and current implementations. Recommend alternate data sources and processes to improve the control environment. Lead cross functional strategic efforts to remediate data quality issues. Proactively monitor and remediate incoming data used in risk measurement and reporting. Ensure the completeness, validity, and accuracy of data on a daily basis. Work with other groups as needed, including Middle Office, Sales and Trading, Technology, Compliance, Operational Risk, and Enterprise Capital Management to ensure effective controls over data for GMRM.

SKILLS:

• Critical Thinking
• Data Governance
• Negotiation
• Risk Management
• Stakeholder Management
• Attention to Detail
• Change Management
• Issue Management
• Presentation Skills
• Regulatory Relations
• Business Acumen
• Continuous Improvement
• Controls Management
• Data Management
• Performance Management

BASIC QUALIFICATIONS

• Bachelors or Masters in computer science, system analysis, Information Systems or related field
• Strong process/systems analysis, design and documentation
• Strong analytical, critical thinking, and problem-solving skills
• Ability to monitor tight deadlines and adapt to unexpected requirement changes
• Strong written and verbal communication skills and ability to lead discussions with counterparts
• Self-motivated with an ability to work on one’s own with a strong sense of ownership and accountability in high-pressure situations
• Strong Understanding of Risk Management and Data Management Principles

PREFERRED QUALIFICATIONS

• Familiarity with one of the following areas – Trading, Consumer Banking, Wealth Management, Transaction Banking
• Understanding or experience of programming in SQL, C/C++, Java
• Familiarity with databases, such as Oracle, Hadoop, etc.

This role will collaborate with the GRM Data Stewards, Data Users, Data Owners, and Technology Teams to understand and assess their data, processes, and technology to support strategic data initiatives, remediate deficiencies, and drive business requirements.

• Consult with data stewards, process owners, subject matter experts, technical experts, end users and other stakeholders to gather information about the current and target state business process, data attributes and data sources, control features, interfaces with other systems required
• Document and provide definitions for processes and procedures, data models, data quality controls, data lineage, and data dictionaries using industry standard methods including business process descriptions, use cases, scenarios, diagrams, flow charts, etc.
• Analyze information gathered from multiple sources, reconcile conflicts, segment high-level information into details, and abstract up from low-level information to a general understanding
• Assess and identify deficiencies against internal policies and standards or industry best practices, providing formal recommendations and requirements to remediate
• Collaborate and partner with technology teams, architects, and other key stakeholders to drive solutions which provide ongoing operational excellence and resiliency to metadata and control environment challenges
• Review and provide input to technical solution designs from a business point of view and recommend alternatives
• Communicate plans, progress and risks appropriately to the stakeholders and sponsors