Microsoft Cloud and Network Operations Officer

at  Forensicare

JOB DESCRIPTION

Location: Melbourne
Job type: Full time
Organisation: Forensicare
Salary: Salary not specified
Occupation: IT and Telecommunications

Reference: 16393

• Extensive investment in facilities and people supporting our significant service expansion
• Full Time Ongoing role
• Salary $108,310.80 (HS6) + 11% Super - negotiable based on experience.
• Free On-site Parking
• A culture where people care

A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you’re passionate about supporting people in their mental health recovery, Forensicare is where you need to be. You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers. Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system.

ABOUT THE ROLE:

In line with Forensicare’s ‘Cloud first’ strategy, Forensicare has implemented Microsoft 365 E5 and has moved most of its core infrastructure to the cloud. This has significantly transformed the provision of IT services within Forensicare. At the same time, with the expansion of the Thomas Embling Hospital, there is a significant increase in cloud-managed physical network complexity. The networking environment is Cisco Meraki with Cisco Catalyst 9500 Series and Fortinet NGFW SD-WAN being implemented for resilience and security.
The role of Cloud and Network operations officer offers the opportunity for somebody to ensure ‘business-as-usual’ is delivered more successfully and securely; that the cloud and network environment delivers the day-to-day IT services, according to recognised service standards and operations within a secure, shared-service cloud model based on Microsoft Azure and other network cloud-managed environments.
The Cloud and Network Operations officer will have a professional, hands-on approach to the complete Microsoft stack with special emphasis on managing all Microsoft 365 E5 features, security, networking, troubleshooting and documentation requirements

DUTIES:

• Provide specialist advice and ensure best practices are implemented for managing Microsoft servers within the Azure environment to successfully manage applications.
• Manage the networking environment, specifically Cisco Meraki and Cisco Catalyst 9500 series switching and the suite of FortiGate products, including Fortinet NGFW.
• Manage the integration and configuration of approved cloud applications.
• Ensure accurate and professional documentation of all systems, while adhering to change control procedures.
• Participate in network architecture planning and delivery to suit both current and future architectural requirements.
• Identify opportunities for enhanced network and business application management in the cloud environment and maintain clear and understandable documentation for both physical and cloud network operations..