Mid Business Analyst Indonesia

at  Port Cities

Job Description

• Analyze customer’s needs and business processes to design business solutions with detailed requirements.
• Accompany customers in the full delivery cycle from software configuration to Go-live.
• Get along with the engineering team, and formalize the technical specifications of the system.
• Close support with Software Engineers to develop the system and do functional QC for development made by Software Engineers.
• Deliver functional training.
• Support/assist customers to make sure customers are happy with the new system/software.
• Support the sales team during sales/pre-sales.
• Conduct internal testing on configuration/development before releasing them for UAT by business users.
• Controls solution by establishing specifications; and coordinating production with programmers.
• Produce Functional Specification & UAT plan, prepare case tests, and assist in user training and deployment preparation for the end users.
• Define application problems conferring with clients; evaluation procedures, and processes. Provide necessary troubleshooting and production support when a breakdown occurs, and immediately remedy the system when flaws are encountered.
• Ensure operation by training client personnel.
• Interact with software engineers to understand Odoo limitations.
• Help Software Engineers during system development, e.g. provide use cases, flowcharts, and UML diagrams.
• Document requirements or contribute to user manuals.

Requirements

• Bachelor’s degree in Information Systems / Computer Science / Business / Accounting / Management. A master degree in business management is an advantage.
• Minimum 2 years experience as a Business Analyst/Consultant in the IT industry.
• Excellent communication, presentation, and writing skills in English.
• Able to comprehend a detailed requirement list.
• Able to create a basic Use-Case Scenario from the Detailed Requirement List for a single functional process/department.
• Able to comprehend a Gap Analysis Report.
• Able to create a simple Functional Requirement Document (FRD) for a single functional process/department.
• Able to execute a functional test based on available test script, and follow up the result to corresponding parties.
• Able to manipulate raw data, prepare the data with the importable format, and execute data import into the system.
• Able to create a guidebook and training material according to the final use-case scenarios.
• Able to reproduce issues in the live system and document it to be reported.
• Able to discuss directly and smoothly with PM and project team.
• Able to prepare presentation slides in English.
• Able to create a good Minutes of Meeting in English.
• This role entails a hybrid working arrangement, with four days spent working from the office and one day dedicated to remote work.
• The ideal candidate may reside in Jakarta, Bekasi (West Java), or Semarang (Central Java), Indonesia.

Please refer the Job description for details