Mindshare Nexus | Performance Coordinator

at  Mindshare

ROLE OUTLINE

The Performance Coordinator is a foundation role, establishing operational excellence in a range of biddable practices. You are responsible for supporting day-to-day work that delivers effective campaigns, ensuring best-in-class consistent implementation, optimisation, and reporting.
You are highly analytical, have an acute attention to detail, and excited to work with market leading partners & technologies. Most importantly, you are passionate about deepening your knowledge of all aspects of the biddable industry.

WHAT YOU SHOULD SPEND YOUR TIME DOING

People – 15% of your time

• Positively contribute to daily or weekly team meetings, proactively managing any workload or delivery concerns
• Develop strong, trust-based relationships with your team, operating seamlessly together to deliver success for our clients
• Build strong communication skills across all facets of your work, and respond well to guidance & feedback from your manager and team

Product – 50% of your time

• Support the team in all aspects of biddable delivery, from setup & implementation to troubleshooting, optimisation, and pacing
• Establish foundational expertise in each of the major technologies that GroupM employs, able to perform tasks autonomously and accurately across a diverse range of campaign outcomes
• Produce timely, accurate, and insightful reports across your client portfolio

Client – 10% of your time

• Establish an understanding of client challenges, objectives, and initiatives
• Join your manager in meetings with data & technology partners, vendors, amongst others, to stay abreast of the latest opportunities for your clients
• Work collaboratively across all teams to maintain the highest levels of client service and satisfaction

Commercial – 25% of your time

• Deliver accurate and timely reconciliation of campaigns in line with best practice and with exceptional attention to detail
• Ensuring all financial and compliance processes are followed with 100% accuracy, including (where relevant) bookings, loadings, and resolving account queries
• Develop a high-level understanding of the different products and offerings across the business, their roles, and unique advantages