Mobile Device Management System Administrator

at  Enterpryze Consulting Ltd

MOBILE DEVICE MANAGEMENT SYSTEM ADMINISTRATOR

• Working Location: Geilenkirchen, Germany
• Security Clearance : NATO Secret
• Language: High proficiency level in English language

ESSENTIAL QUALIFICATIONS/EXPERIENCE:

· Bachelor’s degree in Computer Science, Information Technology, or related field
· Proven experience (minimum 3 years) as a Mobile Device Management (MDM) Administrator or similar role
· Strong knowledge of MDM platforms (e.g., VMware AirWatch, MobileIron, Microsoft Intune) and mobile operating systems (iOS, Android)
· Strong knowledge (minimum 3 years) of RedHat and CentOS based Operating Systems
· Strong knowledge (minimum 3 years) of Windows based Operating Systems.
· Strong knowledge (minimum 3 years) as VMware ESXi Administrator or similar role
· Familiarity with network protocols, security standards (e.g., SSL, VPN, LDAP), and mobile device encryption methods

DESIRABLE QUALIFICATIONS/EXPERIENCE:

· Relevant certifications (e.g., VMware Certified Professional - Digital Workspace, MobileIron Certified Administrator)
· Previous NATO assignment/ Experience working in an international / military environment
· Experience in working with contractor firms in system administration matters

· MDM Infrastructure Management:
ü Develop, configure and maintain the Mobile Device Management (MDM) infrastructure, including servers, networks and associated software
ü Stay updated on product releases, firmware updates and industry trends to make informed decisions about MDM technologies and solutions
· Policy Enforcement:
ü Develop, implement and enforce MDM policies and configurations to ensure compliance with security standards, data protection regulations and NATO policies
· Security Management:
ü Monitor and manage device security, including encryption, authentication, auditing, remote location and wipe capabilities and compliance checks
ü Respond to security incidents and implement remediation measures promptly
· Application Management:
ü Manage the distribution and installation of applications on mobile devices through the MDM platform
ü Ensure proper licensing, version control and compatibility with device configurations
· Patch Management:
ü Ensure timely deployment of software updates, patches and firmware updates to mobile devices and MDM environment to mitigate security vulnerabilities and optimize performance
· Device Provisioning and Configuration:
ü Enroll, provision and configure mobile devices (smartphones, tablets, etc.) onto the MDM platform, ensuring compliance with organizational policies and security standards
· Device Monitoring and Support:
ü Monitor device performance, connectivity and usage. Troubleshoot and resolve technical issues related to mobile devices and MDM functionality
ü Provide technical support and assistance to end users as needed
ü Contact the technical support provider to open and manage technical cases whenever required.
· Collaboration and Training:
ü Collaborate the rest of the technical team, security and other stakeholders to align MDM policies and procedures with organizational goals and industry best practice
ü Provide training and guidance to end-users on MDM functionality and best practices