Modern Workplace Engineer – Perpetual Group

at  Perpetual Limited

• More time off for the things that matter - Up to 6 weeks’ leave.
• Work where we work best - Hybrid office/work-from-home environment.
• An opportunity to work as part of a high performing and highly collaborative team environment.
  Perpetual Group has been serving Australians since 1886. Today, we are an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, providing asset management, wealth management and trustee services to local and international clients.
  Perpetual has a strong heritage in Australia, operating since 1886 where it began as a trustee company for individuals. Our purpose is, and has always been, to create enduring prosperity.
  With a growing global footprint, underpinned by our recent acquisition of Pendal and its three investment management boutiques, and combined with our other specialist offshore asset management boutiques, our operations span Australia, Asia, Europe, the United Kingdom and United States.
  Today, Perpetual Group consists of 11 leading brands across asset management, wealth management and corporate trust. Through those brands we aim to protect and grow our clients’ wealth, knowing that by doing so we can make a difference in their lives.
  About the role

As a Modern Workplace Engineer at Perpetual Group, you will:

• Implement and support Workplace and Collaboration services (Devices, EUC, Intune, Endpoint Manger, SCCM, M365, Exchange Online, SharePoint/OneDrive/Teams, voice/video, AV/VC, etc.) aligned with Microsoft offerings and other select providers.
• Support workplace and collaboration solutions and ensure escalations from the support desk are dealt with or escalated as required through ServiceNow.
• Work with the Workplace and Collaboration Lead, others leads and managers to develop detailed design documents for new and existing services.
• Deliver proof-of-concept prototypes that assess the feasibility of solutions and services.
• Write and update documentation, standards and procedures for all critical Services and solutions, including Standards & Guidelines, Management Plans, System and Technical Configuration Documentation.
• Implement technical solutions according to approved designs adhering to change control practices.

About you

• Minimum of three years of experience in IT roles with a minimum two years’ experience in a similar role specifically working on Workplace and Collaboration technologies and solutions.
• Experience in securing cloud-based solutions.
• Good knowledge and understanding across Workplace and Collaboration technologies.
• Excellent attention to detail to ensure information is accurate and current.
• Excellent written and verbal communication skills, interpersonal and consultative skills, and the ability to communicate concepts to technical and non-technical audiences.
• Understanding of regulatory requirements for financial institutions such as APRA, ASIC, Monetary Authority of Singapore (MAS), Privacy and GDPR is desirable.

How we work
Our unique culture is underpinned by our three organisational behaviors, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients; the way we approach decision-making to the questions we ask and the problems we solve.

Employee benefits

• Work from anywhere in Australia for up to one month each year.
• An annual allowance to empower you to prioritise your personal wellbeing.
• Access to LinkedIn learning, study support and commitment to supporting professional development.

Diversity and inclusion

• WGEA Employer of Choice for gender equality since 2018
• Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy
• A growing number of employee-led networks who work to raise awareness and drive continued change.
• We support over 50 Indigenous communities through Native Title Trusts, helping to secure the communities future. We encourage applications from Aboriginal and Torres Strait Islander People.
• We are committed to creating an inclusive workplace where diversity is celebrated and welcome applications from people from all backgrounds and communities. Our goal is to provide a work environment that enables you to thrive, whatever your circumstances.

Please refer the Job description for details