Moravia Customer Service (Moravia On Site location)

at  Foundever

ABOUT US

Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.

SOFT SKILLS

• Basic Internet tools
• Empathetic.
• Multitasking skills.
• Problem Solving.
• Active and effective communication.
• Capable of working and reach results under pressure.

EDUCATION

Associates
High school diploma or equivalen

RESPONSIBILITIES

• Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
• The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry
• Meet established individual and team performance targets, including customer service, productivity, and quality standards.
• Follow up on the customer’s issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.