Mountain Bike Mechanic / Technician

at  Mount Washington Pacific ULC

Location: Mt. Washington Alpine Resort, 1 Strathcona Parkway, Mount Washington, BC
Employment Type: Seasonal Summer Full Time & Part Time
Reports To: Mountain Bike Manager
Your Opportunity:
Do you have a passion for mountain biking, great people skills and love to have fun? Come join our team! Mt. Washington is hiring full-time and part-time bike technicians to maintain our proud new fleet of Rocky Mountain bikes. If you have experience wrenching on bikes this will be a great opportunity to get in on our new bike park.
As a bike park tech, you will strive to meet the service expectations of all guests through consistent team effort and courteous customer service all while ensuring a fun, positive, safe and secure working environment.
We offer great benefits! Lift pass, food and retail discounts, transportation from the base, and more.

Responsibilities:

• Tune and repair bikes in our rental fleet including set up, tear down, and maintaining service records
• Manage a concise system for guest service orders.
• Diagnose, recommend and complete guest service orders.
• Assist guests with rental equipment selection, fit, dispatch and return.
• Ensure bike supplies and related inventory are well stocked; order resupplies when required
• Present a professional appearance and attitude as well as maintain an excellent standard of customer service
• Clean up daily and ensure the shop is always secure and properly maintained to meet guest expectations
• Assist in other department operations when required
• Adhere to all operational and safety procedures, including all WorkSafeBC directives, WHMIS regulations and Resort policies

Preferred Experience & Qualifications:

The ideal candidate will be:

• Able to demonstrate knowledge and experience with bike maintenance, such as brake bleeds all brands, gear adjustments, wheel truing, general safety checks etc.
• Approachable, welcoming, friendly, enthusiastic, self-motivated, flexible, and punctual
• Familiar with emergency first aid procedures and the able to react calmly, quickly, and effectively in emergency situations
• Able to work independently on your own initiative
• Able to work well within a team and maintain effective working relationships.

• Tune and repair bikes in our rental fleet including set up, tear down, and maintaining service records
• Manage a concise system for guest service orders.
• Diagnose, recommend and complete guest service orders.
• Assist guests with rental equipment selection, fit, dispatch and return.
• Ensure bike supplies and related inventory are well stocked; order resupplies when required
• Present a professional appearance and attitude as well as maintain an excellent standard of customer service
• Clean up daily and ensure the shop is always secure and properly maintained to meet guest expectations
• Assist in other department operations when required
• Adhere to all operational and safety procedures, including all WorkSafeBC directives, WHMIS regulations and Resort policie