“At Mimecast, we don’t just offer a job; we present a thrilling opportunity to be at the forefront of shaping the future of cyber resilience. Your expertise, dedication, and passion will make an impactful difference, not just for our clients but for the cybersecurity landscape. We look forward to welcoming you to our dynamic team!”
We are excited to be hiring an inside sales based MSP Channel Account Manager, based in Germany, to be part of Mimecast’s Southern Europe sales team. The role will report directly into the Director Channel Sales DACH.
The candidate must be a Partner and customer focussed, results orientated, collaborative and determined individual. This role is ideal for someone who wants to develop their account management skills through relationship building, business planning, problem solving and engaging with the wider business.

What You’ll Do

• Profile, recruit and onboard new MSP Partners to Mimecast within the DACH region
• Provide an excellent Partner experience to the Mimecast MSP Channel in the region.
• Manage a selection of MSP accounts, build peer-to-peer relationships with their key contacts, create and execute against business plans to drive lead generation and account growth
• Support the MSP Partners with one-to-many lead generation activities, general queries, customer support escalations, training and enablement requirements
• Build a joined up recruitment and onboarding motion with Mimecast distributors.
• Drive partners to utilise our dedicated Channel resources, such as the Mimecast Partner Portal and Resource Library
• Leverage and collaborate with stakeholders in supporting functions, mainly Marketing, Support, Licensing and Renewals and Sales Engineering to ensure excellent Partner experience
• Engage with marketing to drive ‘to and through’ Channel Marketing Programs and communications
• Ensure that partners are meeting the program requirements, including sales and technical certifications and revenue goals
• Provide executive alignment with Mimecast and MSP stakeholders where appropriate, and work closely with MSP sales and technical teams within all Partners
• Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations and legal) to deliver a world class experience for the MSP
• Accurately forecast MSP opportunities
• Be committed to following and adapting your own operating model tasks and KPIs for consistent, scalable and predictable performance
• Commitment to continuous personal development, including training and enablement programs, product, market and competitive landscape

What You’ll Bring

• Account Management and/or Sales experience of 5+ years
• Proven Channel and/or Distribution experience of 3+ years
• Ideally experience in email technologies, SaaS, cloud computing or security/storage vendors
• Excellent interpersonal skills
• Experience of working in high-growth and changeable environments
• Articulate with excellent communication and presentation skills
• Business Fluent in German and English

What We Bring
Joining Mimecast means spearheading client relationships, driving revenue growth, and strategically aligning solutions, shaping our team’s success. As you elevate our position in cybersecurity and email management, you’ll thrive in a dynamic environment, receive comprehensive support for professional growth, and contribute to an industry-leading company where your impact truly matters.
We are Mimecasters. And we are alive with purpose.

LI-HO

DEI Statement
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law

• Profile, recruit and onboard new MSP Partners to Mimecast within the DACH region
• Provide an excellent Partner experience to the Mimecast MSP Channel in the region.
• Manage a selection of MSP accounts, build peer-to-peer relationships with their key contacts, create and execute against business plans to drive lead generation and account growth
• Support the MSP Partners with one-to-many lead generation activities, general queries, customer support escalations, training and enablement requirements
• Build a joined up recruitment and onboarding motion with Mimecast distributors.
• Drive partners to utilise our dedicated Channel resources, such as the Mimecast Partner Portal and Resource Library
• Leverage and collaborate with stakeholders in supporting functions, mainly Marketing, Support, Licensing and Renewals and Sales Engineering to ensure excellent Partner experience
• Engage with marketing to drive ‘to and through’ Channel Marketing Programs and communications
• Ensure that partners are meeting the program requirements, including sales and technical certifications and revenue goals
• Provide executive alignment with Mimecast and MSP stakeholders where appropriate, and work closely with MSP sales and technical teams within all Partners
• Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations and legal) to deliver a world class experience for the MSP
• Accurately forecast MSP opportunities
• Be committed to following and adapting your own operating model tasks and KPIs for consistent, scalable and predictable performance
• Commitment to continuous personal development, including training and enablement programs, product, market and competitive landscap