Multi Business Receptionist Full Time

at  POSH

BORED AT YOUR CURRENT JOB?

Would you like to work for a modern forward-thinking company that puts its staff and the working environment first place? If the answer is yes and you would like to make £13.50 per hour, rising to £14.50 per hour. Then this is an opportunity for you.
We are looking for multi-skilled and enthusiastic customer-focused individuals to join our team at our new offices in Reading as a Multi Business Receptionists, answering calls and acting as an extension for hundreds of different businesses across the UK.
The calls are extremely varied and range from taking basic details, transferring calls, customer service calls to answering questions, taking payments, or booking appointments.
Our staff are at the very centre of what we do, we do not offer zero hour contracts, and this position does NOT involve any selling or sales calls. Inbound customer service is our sole mission.

REQUIREMENTS

You should be reliable, enthusiastic, flexible, and most of all friendly with real drive and passion. Previous telephone experience is desirable but not essential, however, you must be a good communicator:

• Providing an outstanding first impression.
• Delivering exceptional customer service.
• Remaining calm under stressful situations.
• Inbound and outbound call handling for multiple businesses.
• Scheduling and confirming appointments.
• Working in a fast-paced environment.
• Taking accurate and concise information as swiftly as possible.
• Expertly navigating our agent system.