NAM RIF Exit Process Lead

at  GE Vernova

JOB DESCRIPTION

In this role, you will be responsible for the oversight of the RIF Employee Exit process. You will use your expertise to support planning, developing, and executing the end-to-end involuntary employee exit process, including coordinating and partnering with various stakeholders such as HR Operations, HR Partners, People Leaders, and Legal. Additionally, as capacity allows, you will support the broader suite of HCM/ Lifecycle transactions in region.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Human Resources, Operations and/or Service Delivery
• Excellent communication and interpersonal skills to interact with departing employees and various stakeholders.

• Ensure all necessary exit documentation and processes are completed accurately and in a timely manner.
• Own the end to end RIF process such as the working letter request tickets from business HRMs, analyzing the population, maintaining change lists and ensuring HRMs receive their impacted employee RIF letters in an accurate and timely manner, calculate the job loss payments, track releases & notifications, terminate employees and make the job loss payments in Workday.
• Maintain high standards of accurate and quality to ensure compliance with relevant legal and GE policy requirements.
• Partnership with the benefits and legal team to ensure that the exit process aligns with benefits/legal requirements.
• Ability to analyze processes and recommend improvements creating capacity for day-to-day activities.
• Ensure that company policies and procedures related to offboarding are followed consistently.
• Provide departing employees with necessary information, support, and resources during the exit period.
• Address questions and concerns related to the exit process, benefits, final pay, and other relevant topics.
• Continuously review and improve the exit process to enhance efficiency, effectiveness, and employee experience.
• Conduct training sessions for People Leaders, HR and departing employees on the exit process
• Communicate effectively with relevant stakeholders about upcoming exits and process updates.
• Go to for RIF questions/requests from customers (HRM and active employees) via SvC, ping, email and phone call while providing best in class customer service.
• Drive GE Vernova’s high standards of ethics and compliance within the team.
• Tasks as assigned by manager inclusive of support for mass load processing and escalations for lifecycle transactions.
• Define or lead the definition of processes, policies, or standards, since he/she has the knowledge of what the right or best way to execute a task would be including clarifying the context in which the rules, processes and polices are applied. Support creation of user documentation and training material including user guides, training manuals, and system requirements if any.
• Monitor operational performance leveraging metrics, proactively identify and act on any trends or problems to maintain and improve performance levels for assigned process. Apply subject expertise in evaluating business operations and processes.
• Drive a culture of customer service excellence within the team, develop strong working relationships within business HR, function team, vendor, ensuring effective communication and early identification of requirements and service issues, including follow-up on complaints.