Nat. Administrator Family Safety Systems

at  New Zealand Police

KEY ACCOUNTABILITIES:

• Providing administrative and computing support to the National Family Harm team.
• Providing support for FSS and will be the Subject Matter Expert (SME).
• Managing help desk inbox and supporting FSS sites with issues.
• Managing the Learning Management System (LMS), monitoring licences and liaising with sites on users.
• Updating FSS training modules.
• Know the key strategies within Our Business (Prevention First, Te Huringa o Te Tai, Safer Journeys and Wellness and Safety).
• Know how to proactively manage or escalate identified issues.
• Know how to monitor and manage team health, waiora (well-being) and cultural safety.
• Have the experience to engage with partners and stakeholders
• Have experience in, or engaging with, a range of roles within Police.
• Have the experience to foster and encourage innovative and diverse approaches.
• Have the experience to identify and manage unconscious biases in teams.
• Have experience in and competence with new computer systems.
• Building key relationships with external ICT stakeholders.

HE AHA TAAU E KAWE MAI | WHAT YOU’LL BRING

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

The successful candidate will be expected to work flexibly and collaboratively across several work groups within and external to the Iwi and Communities group. They will also be able to demonstrate the ability to –

• Communicate effectively with our people, partners and community.
• Provide support to internal and external partners.
• Have the skills to manage administrative responsibilities.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

MŌ TE TŪNGA | ABOUT THE ROLE

The purpose of the Iwi and Community Group is to foster and enable strong Iwi and Community partnerships and prevention outcomes.
The Integrated Safety Response (ISR), Whāngaia Ngā Pā Harakeke and the Family Harm multi-agency response programmes places whānau/family’s needs, risks and strengths at the centre of decision making and problem solving. The Family Harm integrated multi-agency response programmes is a way of working together that is supported by dedicated staffing and infrastructure. The models include a daily Safety Assessment Meeting (SAM) with representatives from government and non-government agencies participating. These teams consider all new police reports of family harm, cases of prisoners being released back into the community who are identified as being at high risk of perpetrating family harm, and whānau and families identified by partner agencies at risk of Family Harm.
To support the delivery of these outcomes the Family Safety System (FSS) National Administrator will provide administration and project assistance to the Senior Practice & Case Management System Advisor.
The position will assist with FSS help desk support, training packages, process documents and administrative duties.