National Sales Manager, Broker

at  ING Group

National Sales Manager, Broker
As National Sales Manager for ING’s Residential Mortgage Business, you will play a pivotal role in driving growth and ensuring exceptional customer satisfaction. Reporting to the Tribe Lead, Mortgages, you’ll be responsible for formulating and executing the business unit strategy, ensuring that you are constantly reshaping the team and reinvigorating activity in a highly dynamic and competitive environment. If you are a results-driven leader with a passion for sales and team development, we invite you to apply for this exciting opportunity.

ABOUT US

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

• Support the Tribe Lead, Mortgages in formulating and executing the business unit strategy, utilising strong influencing and interpersonal skills
• Develop and implement a robust broker sales and service strategy to drive consistent national engagement and achieve production and portfolio growth targets in ING’s residential mortgage business, requiring excellent oral and written communication skills
• Lead the broker marketing, communication, and events strategy within the broker channel for residential mortgages, while building strong working relationships at all levels of the organization
• Establish and oversee effective sales, credit processes, and training programs to educate and empower our team, fostering a high-performance broker sales and support team on a national scale with strong time management disciplines
• Monitor broker sales performance and results closely, providing frequent reporting to capture insights for future enhancement and effectiveness.
• Collaborate closely with senior leaders within ING and the industry to ensure exceptional satisfaction for both brokers and customers, while demonstrating the ability to work autonomously