Neighbourhood Assistant - 6 month fixed term contract

at  Aster Group

We have a 6 month secondment opportunity to join the Neighbourhoods Team in Wiltshire as a Neighbourhood Assistant.
A key part of this role will be completing Neighbourhood Inspections of our blocks throughout Wiltshire, which will include enforcing our policy of zero tolerance and liaising with relevant colleagues to remedy any repairs or maintenance.
You’ll be providing essential support to the Neighbourhood Team in Wiltshire working alongside other Neighbourhood Assistants and being supported by a Senior Neighbourhood Officer.

You’ll be working in a fast-paced environment dealing with administrative duties and dealing with a variety of customer queries.
You won’t always be at your desk; you will be out and about completing neighbourhood inspections, so there’s a real mix of housing management exposure and an opportunity to further your current housing knowledge.
You may be expected to manage the Mutual Exchange process, make tenancy changes and update tenancy records alongside other tenancy queries, both by phone and email.