Network Analyst

at  Neotalent Conclusion

WHO ARE WE:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.
We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.
With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.
Neotalent, the responsive people.
Find out more about us at .

ROLE OVERVIEW:

Neotalent is looking for a Network Analyst to join one of the largest insurance groups in the world, present in 64 countries – based in Lisbon (Hybrid).

WHAT YOU WILL DO:

This position will be part of a team that are responsible for the proactive analysis of Network events and incidents. To review the data trend week by week and investigate recurrent events, capacity data and propose improvements to secure the Quality of Service for Networks.

• Review week by week the network alerting and analyse for trends from devices, data centres or offices;
• Review key data relating to capacity reporting for WAN circuits to identify proactively any areas which need action;
• Review weekly the major incidents for the past week and any problem management actions;
• Present a weekly report for all activities and analysis work;
• Make recommendations to the Operations and Product teams for fine tuning the monitoring tools to improve the data;
• Seek to automate any analysis work where possible;
• Assist operations teams on post incident analysis by providing historical data relating to alerting and recommending areas of improvement for monitoring;
• Provide troubleshooting support for incidents where necessary;