Network Engineer II

at  Jacobs Engineering Group Inc

YOUR IMPACT:

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This requisition seeks to obtain professional support services that support the ISCOM Customer in the sustainment of intelligence collection and dissemination assets vital to the security of the United States. The services and capabilities will provide responsive, flexible, adaptive, and timely solutions to satisfy current and future IT requirements. INSCOM provides the Army with a single command to conduct multi-discipline intelligence and security operations. As part of its activities, INSCOM requires support for continued operations and future development of the automated systems necessary to support the INSCOM Black Core (IBC) and Trojan Data networks (TDN).

Provide Tier II customer service support to US ARMY INSCOM customers. Responsible for providing software support to CISCO routers and switches, PCs, Servers, Juniper routers, In-Line Encryption (INE) devices, network security appliances and other related network hardware.

• Manages the gateway, routers and switches for the INSCOM Networks.
• Resolves network problems; operate network analyzers, WAN test equipment, and network simulators. Monitors data or voice system networks for various messages, alarms, or issues.
• Activates scripts as alarms occur or issues surface.
• Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate.
• Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate.
• Utilize AN/PYQ-10 Simple Key Loader to provide service to Taclane Encryptors
• Provide administrative overview of Network monitoring Tools (Solarwinds, ISE, Netbrain)
• Operational knowledge of infrastructure design and cable management
• Researches issues to determine if problem may be resolved using predefined procedures.
• Executes scheduled maintenance routines in accordance with standard procedures.
• Identifies issues or problems and resolves as appropriate; escalates when necessary. Performs Tier 1-4 problem determination.
• Interfaces with users and/or network vendors.
• Designs, engineers and implements associated projects

PHYSICAL REQUIREMENTS

• Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.

OTHER ESSENTIAL FUNCTIONS

• Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels.
• Candidate must be able to interface effectively with individuals at all levels of the organization.
• Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area.
• The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.
• a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

Provide Tier II customer service support to US ARMY INSCOM customers. Responsible for providing software support to CISCO routers and switches, PCs, Servers, Juniper routers, In-Line Encryption (INE) devices, network security appliances and other related network hardware.

• Manages the gateway, routers and switches for the INSCOM Networks.
• Resolves network problems; operate network analyzers, WAN test equipment, and network simulators. Monitors data or voice system networks for various messages, alarms, or issues.
• Activates scripts as alarms occur or issues surface.
• Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate.
• Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate.
• Utilize AN/PYQ-10 Simple Key Loader to provide service to Taclane Encryptors
• Provide administrative overview of Network monitoring Tools (Solarwinds, ISE, Netbrain)
• Operational knowledge of infrastructure design and cable management
• Researches issues to determine if problem may be resolved using predefined procedures.
• Executes scheduled maintenance routines in accordance with standard procedures.
• Identifies issues or problems and resolves as appropriate; escalates when necessary. Performs Tier 1-4 problem determination.
• Interfaces with users and/or network vendors.
• Designs, engineers and implements associated project