Network Engineer

at  North Carolina Dept of Health and Human Services

DESCRIPTION OF WORK

The North Carolina Department of Health and Human Services (DHHS), in collaboration with our partners, protects the health and safety of all North Carolinians and provides essential human services. DHHS Information Technology (IT) Division provides enterprise information technology leadership and solutions to the department and their partners so that they can leverage technology, resulting ultimately in delivery of consistent, cost effective, reliable, accessible, and secure services. DHHS IT Division works with business divisions to help ensure the availability and integrity of automated information systems to meet their business goals. DHHS IT Division’s primary information technology services are Application Management, Project Management, Privacy and Security, Financial Management, Health Information Technology, Infrastructure and Service Management.

QUALIFIED APPLICANTS MUST POSSESS, AND APPLICATION MUST CLEARLY REFLECT WORK EXPERIENCE THAT DEMONSTRATES THE FOLLOWING:

• Advanced demonstrated experience with complex network and infrastructure solutions inclusive of switches, firewalls, Active Directory, endpoint security, DLP/Backup, wireless and VPN/remote access solutions.
• Advanced demonstrated experience working with Cisco switching (Nexus/Fabric/IOS) and Cisco and Palo Alto Firewalls.
• Strong working knowledge of network communication protocols, enterprise software, and architecture.
• Documented working knowledge of information security/cybersecurity frameworks and how they apply.

Management preference will be given to applicants with experience:

• Strong working knowledge of virtualized server environments (VMWare) as well as cloud solution technologies
• Ability to learn new hardware/software systems by studying available references.
• Experience with network and security incident management and implementing appropriate methods of response and resolution.
• Good management, organization, attention to detail, and problem-solving skills.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Bachelor’s degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering;
OR
Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering;
OR
High School or General Educational Development (GED) diploma and seven years of experience in networking or related area;
OR
an equivalent combination of education and experience.

SUPPLEMENTAL AND CONTACT INFORMATION

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will be communicated with via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.
For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

The position provides support, installation, configuration, security, testing, and maintenance of the network infrastructure including Cisco switches, firewalls, wireless, and layer 2/3 devices. Additionally, this position performs enterprise network planning, architecture and design, high-level troubleshooting, security, and network system administration. The Networking Engineer researches network products, services, and new technologies for improvement to the network or other technology solutions for the clinical and business functions of the facilities. The Networking Engineer performs analysis, assessments, makes recommendations, and develops product specifications.
Work involves the administration, configuration, and deployment of network hardware and software, associated servers, data protection/backup (on-premise and cloud) and related security systems. Technologies include Cisco ASA and Palo Alto firewalls, Cisco IOS/Fabric/Nexus, Meraki and other wireless devices, TACACS/Radius, Active Directory identity and other access control management solutions.
At the discretion of management, limited on-call and travel may be required.