Network Quality Manager (f/m/d)
at Deutsche Post DHL
Bonn, Nordrhein-Westfalen, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 17 Sep, 2024 | Not Specified | 19 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Control and maintain the operational quality of the LTL network services, focusing on Line haul, Terminal Operations, and Pick-up & Delivery.
- Continuously improve the overall service quality of LTL products to enhance customer satisfaction.
- Steer the management processes to ensure optimal productivity and efficiency in the transport network operations.
- Facilitate performance management dialogues and propose tactical initiatives to improve LTL network performance.
- Drive the development and implementation of a quality reporting cockpit.
- Develop and maintain operational KPI requirements in collaboration with the operational Network Management team and connected functions such as Business Process Management, Reporting and IT.
- Manage the transition from current operational Quality Management procedures to a KPI-based Network Management approach.
- Act as the key interface with internal stakeholders to drive actions that support service quality and financial targets.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Logistics
Graduate
Proficient
1
Bonn, Germany
