Network Specialist 1

at  Mansfield University of Pennsylvania

Please see Special Instructions for more details.

• For full consideration, applications must be received by April 19, 2024.
• Finalists for this position must communicate well and successfully complete an interview process.
• Completing this search is contingent upon available funding.

MINIMUM REQUIREMENTS PROFILE

One year as an Information Technology Trainee or Information Technology Technician;
OR
Successful completion of the Information Technology Intern – Bachelor Program;
OR
One year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment, and an associate’s degree in any information technology field;
OR
Three years of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment;
OR
An equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of the component parts of personal computers, peripherals,
servers, and their associated functionality.
Knowledge of the functions and capabilities of hardware and software.
Knowledge of troubleshooting techniques.
Knowledge of the use and interpretation of diagnostic utility programs
used in troubleshooting problems.
Knowledge of networking concepts.
Knowledge of application development concepts.
Knowledge of database concepts.
Knowledge of web development concepts.
Knowledge of the principles of information technology project
management.
Knowledge of information technology security principles.
Knowledge of research principles and techniques to identify business
requirements and solutions to problems.
Knowledge of hardware and software testing methods.
Knowledge of the principles and techniques of information technology
documentation.
Knowledge of information technology systems performance monitoring
Techniques.

POSITION PURPOSE

Analyze and resolve network connectivity problems that occur in a wired and wireless environment. Maintain VoIP phone system including servers, office phones, emergency phones, fax lines as well as all associated cabling. Test and evaluate products and applications associated with departmental administrative applications. Provide user support for telephony equipment, tests and maintains all types of cables and/or wiring found in a networked environment. Perform other duties as assigned. Occasional travel required.

DESCRIPTION OF DUTIES

• Designs, modifies, and maintains voice and data telecommunications systems.
• Install, maintain and troubleshoot various network, wireless and security camera equipment.
• Document problems and all steps taken for resolution for tracking and future reference.
• Install, test, operate and maintain cabling required to connect hardware to the network.
• Researches market for new hardware and software releases, determines benefits or liabilities on use in the networked environment, telephone or catv systems or instructional technologies and makes recommendations to supervisor on same.
• Maintain inventory of resources for fixed asset accounting, tracking, and repair orders to vendors, supplies utilization statistics, and ordering information.

ESSENTIAL FUNCTIONS

1. Sitting – 75%; Walking – 10%; Standing – 10%; Squatting – 3%, Bending – 2%
2. Working indoors – 95% and Outdoors (for errands) – 5%
3. Frequent lifting of objects weighing less than 10 pounds
4. Occasional lifting of objects weighing 25 pounds or greater
5. Occasional pushing/pulling objects weighing 25 pounds or greater
6. Frequent reaching for objects at, above and below shoulder
7. Frequent twisting at waist, and stretching to reach objects
8. Occasional fine manipulation with hands
9. Frequent simple grasping; occasional power grasping
10. Basic math skills (add, subtract, multiply, divide)
11. Reading skills including understanding written direction.
12. Writing skills in preparing and organizing documents
13. Sensory skills, i.e. visual, hearing, and speaking
14. Keyboard skills
    Posting Detail Information

At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:

• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.
• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.
• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals