Network/Telecom Analyst III

at  Fairfax County Government

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Considerable knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
• Considerable knowledge of communications network management and router configuration;
• Considerable knowledge of a wide variety of hardware and software, cabling, power requirements, ancillary equipment, etc. related to network operations and telecommunications systems;
• Knowledge of project management techniques and processes;
• Ability to plan, schedule, coordinate and manage studies, special projects, and assignments;
• Ability to evaluate and make recommendations on different applications software packages;
• Ability to provide guidance, training, and technical assistance to users and other staff;
• Ability to oversee, monitor, and maintain network and telecommunications operations;
• Ability to communicate effectively, both orally and in writing;
• Ability to assist users in solving systems problems;
• Ability to translate technical terminology into terms understandable to management and employees;
• Ability to establish and maintain effective business relationships.

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to")
Possession of an associate’s degree in computer science, electrical engineering, electronics, or a related field; plus, four years’ network and/or telecommunications experience; or a bachelor’s degree in such fields; plus, two years’ experience in network or telecommunications system design, analysis, installation, and troubleshooting.

PREFERRED QUALIFICATIONS:

• Experience with public safety or emergency management information systems.
• Experience with administering Microsoft Windows Server and Active Directory.
• Experience with managing Microsoft IIS and SQL.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment or independently with little supervision, as required.

NECESSARY SPECIAL REQUIREMENTS:

The appointee to this position will be required to complete a criminal background check, credit check and driving record check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:

Able to lift equipment weighing up to 30 lbs. Ability to operate a motor vehicle. Work requires the ability to operate keyboard-driven equipment and to sit for long periods. All duties may be performed with or without reasonable accommodations.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Provides administration of a super server network or multiple network servers;
• Plans and implements network security and data administration;
• Installs, configures, and upgrades network operating systems and equipment and LAN applications;
• Designs and implements data backup strategies;
• Troubleshoots network problems and supports client work stations;
• Plans, analyzes, designs, models, tests, evaluates, installs, troubleshoots and maintains network/telecommunication system infrastructure and deals with technically complex and difficult infrastructure problems and issues;
• Prepares training guides and supplemental troubleshooting documentation for infrastructure problems;
• Provides guidance and training to less experienced staff;
• Writes general work plans and status reports for projects and presents plans to management;
• Coordinates efforts with outside agency information technology personnel in the planning of joint network projects;
• Configures network interface cards, protocols, cabling, routers, bridges, hubs, and gateways;
• Researches, evaluates, and tests new technologies for existing and proposed network/telecommunication systems; performs third level technical support for system problems;
• Prepares technical specifications for new projects;
• Reviews and recommends changes as necessary;
• Assists with the development, review, and recommendation for award of service related contracts;
• Works with contractors and vendors;
• Assures compliance with contracts and established standards;
• Coordinates projects and activities with other county staff and outside contractors;
• Evaluates existing service levels;
• Recommends enhancements as needed;
• Assists in performing cost/benefit analysis on competing methods of providing data communication links;
• Provides technical consulting services to agencies in the evaluation, selection, and implementation of new and emerging network/telecommunication technologies with regard to solutions to program needs and business activities;
• Provides technical assistance to agency staff in troubleshooting problems in existing systems;
• Plans and manages projects, including developing and managing the budget;
• Performs system and cost-benefit analysis;
• Develops project scope and schedules;
• Procures necessary hardware and software;
• Manages project staff and provides technical guidance as needed;
• Oversees vendor support and ensures timely completion of project;
• Performs diagnostics on suspected faulty components and initiates corrective action;
• Provides training to other staff as needed;
• Develops and implements disaster recovery procedures and plans;
• Develops, implements, and maintains system operating procedures and ensures that all procedures are followed;
• Represents the agency and/or County at committee and task force meetings involving other agencies;
• Provides technical assistance and resources to other staff as needed.