New Car Sales Consultant

at  TrustFord

• Department:Sales
• Location:Cribbs Causeway, Bristol
• Salary Range:Basic Salary £21,621.60 plus Bonus, Company Car, 33 days holiday, Life Assurance and other great Company benefits
• Contract Type:Permanent

WE SHARE AN AMBITION TO BE RECOGNISED AS THE BENCHMARK IN ALL OF OUR OPERATIONS.

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s 100% customer-focused.
Join us at the world’s largest committed Ford dealer and you’ll deliver a service your customers can trust and you can take great pride in. We’re investing in our business and we’ll invest in you and your career, too. Together, we’ll grow, innovate and set the benchmark for our industry.

What we are looking for in a New Car Sales Consultant:

• Achieve sales targets in line with agreed KPIs.
• Give the diverse customer base a positive impression of themselves and TrustFord.
• Deliver the most positive customer experience possible, in line with TrustFord’s PPA.
• Anticipate and identify customer needs and meet and exceed them by relationship building and taking responsibility for resolving customer issues and delivering an exceptional customer experience.
• Work with customers to the highest ethical and professional standards to build long-term profitable relationships.
• Demonstrate exceptional product knowledge and communicate this appropriately with customers.
• Proactively generate new business through external & internal renewal sources from prospecting
• Utilize all resource available and use tools such as CITNOW to provide an excellent guest experience.
• The ability to prepare customer offers within strict guidelines with the assistance of the Retail Managers.

ABOUT YOU:

• Evidence of a track record in high volume sales.
• Demonstrable ability to prospect and win profitable conquest business.
• Use of Microsoft Office, e.g. Excel, Word, Outlook.
• Understands the needs of both customers and the company and demonstrates this in their work.
• Takes ownership in all aspects of their role, working without close supervision and demonstrating effective self-management.
• Demonstrates resilience, self-motivation and a commitment to self-development, actively seeking positive feedback.
• Good communication skills (oral and written).

REQUIREMENTS:

• To be eligible for a company vehicle, you must be 19 years old and hold a full driving licence for a minimum period of 6 months.
• Please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.
• We encourage applications from people with diverse backgrounds and experiences. We want all our colleagues to bring their whole self to work and that starts with you.

Please refer the Job description for details