YOUR DAY TO DAY

In this role, you will lead the cross functional opening team in all activities for each new hotel. This includes managing relationships with Owners, Developers, Consultants, the wider IHG team to ensure the successful opening and ramp up of IHG hotels. The role also ensures compliance with quality and operational standards upon opening, as well as ensuring the implementation of the commercial ramp-up plans to drive excellent revenue performance and guest experiences upon opening.

• Responsible for managing the opening of a portfolio of all IHG brands.
• Managing relationships with Owners, Developers, Consultants, Design and Engineering, and the wider IHG team to ensure the successful opening of IHG branded hotels.
• This role ensures the efficient and timely opening of all hotels in the Pipeline; including the forecasting of opening dates with the Sr. Director/Head of New Hotels.
• Lead and direct the pre-opening activities of all hotels
• Set the opening dates with respective owners, in partnership with the wider Growth team and the Sr. Director/Head of New Hotels.
• Ensure the completion of Hotel Opening Training for the GM and Hotel team.
• Conduct site visits to all projects to track, monitor and report on progress
• Project manages the whole team on the opening programme throughout the process
• Conduct pre-opening inspection, in partnership with the wider HL&G team, in preparation for opening.
• Conducts and takes full responsibility for the opening of our hotels
• Act as the IHG representative; ensuring compliance to all legal, safety and brand and commercial standards upon opening.
• Conducts Post Opening reviews with our hotels before handing them over to our Operations team
• Responsibility for post opening performance as measured by our key metrics

WHAT WE NEED FROM YOU

• University Level, or a minimum of 5 years hotel experience
• Prior hotel operations (at senior level) experience of approximately 2-4 years minimum is extremely beneficial in addition to specific hotel openings experience. You will also have experience managing teams, preferably cross-functional/discipline teams within a matrixed global organisation.
• This role is a ‘hands on’ position requiring great personal organisational skills and the ability to motivate and influence key stakeholders. You will have excellent interpersonal skills with the ability to develop strong working relationships.
• Languages (English & German as a minimum)
• Office suite
• PMS and GRS (would be preferable)
• IHG Systems (would be an advantage)
  

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today

• Responsible for managing the opening of a portfolio of all IHG brands.
• Managing relationships with Owners, Developers, Consultants, Design and Engineering, and the wider IHG team to ensure the successful opening of IHG branded hotels.
• This role ensures the efficient and timely opening of all hotels in the Pipeline; including the forecasting of opening dates with the Sr. Director/Head of New Hotels.
• Lead and direct the pre-opening activities of all hotels
• Set the opening dates with respective owners, in partnership with the wider Growth team and the Sr. Director/Head of New Hotels.
• Ensure the completion of Hotel Opening Training for the GM and Hotel team.
• Conduct site visits to all projects to track, monitor and report on progress
• Project manages the whole team on the opening programme throughout the process
• Conduct pre-opening inspection, in partnership with the wider HL&G team, in preparation for opening.
• Conducts and takes full responsibility for the opening of our hotels
• Act as the IHG representative; ensuring compliance to all legal, safety and brand and commercial standards upon opening.
• Conducts Post Opening reviews with our hotels before handing them over to our Operations team
• Responsibility for post opening performance as measured by our key metric