Night Emory Assistant
at Maybourne Hotel Group
London, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Jun, 2024 | GBP 1500 Monthly | 01 Mar, 2024 | N/A | Good communication skills | No | No |
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Description:
- The Emory
- Guest Experience and Services
- Full time
A fantastic opportunity has arisen for a passionate and motivated Night Emory Assistant to join the opening Guest Liaison team at The Emory.
The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory will be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group’s global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 60 extraordinary suites set over 8 floors and a spectacular penthouse occupying the entire 9th floor.
ENTRY REQUIREMENTS
Successful candidates for the Night Emory Assistant opportunity will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service.
We anticipate applicants will have previous experience in a similar role and will have worked in a luxury hotel environment.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
MEMORABLE EXPERIENCES
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
- Terms and conditions apply to all benefits.
Responsibilities:
MAIN DUTIES & RESPONSIBILITIES
As a Night Emory Assistant you will work discreetly to follow the “guest journey” and coordinate with all relevant departments to create a flawless and hassle-free guest experience.
MAIN RESPONSIBILITIES OF THE ROLE INCLUDE BUT ARE NOT LIMITED TO:
- Assist Guest Services Team with arrival and departure process, ensuring a seamless and discreet service.
- Assist the Guest Liaison Team with organising unpacking and packing via the Valet team of guest luggage.
- Continue developing and updating guest profiles by noting preferences, logging and communicating with colleagues to define and enhance the service offering.
- To assist in the set-up of all food and beverage orders, coordinating with the In Room Dinning Team in the preparation for service
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Accounts Management
Graduate
Proficient
1
London, United Kingdom